Terms of Service | Kekoa Creative

Last Updated: May 21, 2025

Introduction

Aloha mai kākou! Welcome to Kekoa Creative. These Terms of Service ("Terms") govern your access to and use of kekoacreative.com and the purchase of our Hawaiian sustainable fashion and lifestyle products.

By accessing our website or making a purchase, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

Products and Pricing

Product Descriptions

We strive to accurately describe our products, including our Hawaiian sustainable fashion, artisan bodycare, and endemic sandalwood products. However, we do not warrant that product descriptions or other content are accurate, complete, reliable, or error-free.

Handcrafted Products

Many of our products are handcrafted and may have natural variations:

  • Hand-mixed water-based ink colors may vary slightly between batches

  • Trash Tee Collection items are dye-dipped to order, resulting in natural variations

  • Each artisan product has unique characteristics that make it one-of-a-kind

Pricing

All prices are in U.S. dollars and are subject to change without notice. We reserve the right to correct any pricing errors.

Orders and Payment

Order Acceptance

Your order is an offer to buy our products. We reserve the right to accept or decline your order for any reason.

Payment

We accept all major credit cards, Klarna, and Apple Pay. Payment information is processed securely through our payment processors.

Shipping and Delivery

Shipping Areas

We currently ship to all 50 U.S. states via USPS. We offer free shipping to California and on orders over $150 elsewhere in the U.S.

Delivery Times

Orders are typically processed within 1-2 business days. Shipping time depends on your location. We are not responsible for delays due to shipping carriers or customs.

Returns and Exchanges

Return Policy

We accept returns of unworn, unwashed items within 14 days of receipt. Please email info@kekoacreative.com to initiate a return or exchange.

Exchange Limitations

For exchanges, please note:

  • Alternate sizing may not be available for all products

  • Many items are handcrafted and cannot be exactly reproduced

  • Custom or made-to-order items cannot be returned unless defective

Returns and exchanges are reviewed on a case-by-case basis, with refunds or replacements determined at our discretion.

Intellectual Property

All content on our website, including text, graphics, logos, images, and designs, is the property of Kekoa Creative and is protected by U.S. and international copyright laws.

Our Hawaiian cultural designs and patterns are created with respect for cultural significance rather than appropriation. We honor the intellectual and cultural property of Native Hawaiian traditions.

User Conduct

You agree not to:

  • Use our website for any illegal purpose

  • Violate any applicable laws or regulations

  • Interfere with the proper functioning of our website

  • Attempt to gain unauthorized access to our systems

Limitation of Liability

To the maximum extent permitted by law, Kekoa Creative shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our website or products.

Governing Law

These Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions.

Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. The updated version will be indicated by an updated "Last Updated" date.

Contact Us

If you have questions about these Terms, please contact us at: